I created a distinct visual style for all official documents in the English Graduate Department at Oklahoma State University.
All departmental forms incorporate this visual style and placement of common content so that users recognize at a glance that this is an English Graduate document and are able to quickly locate pertinent information.
The English Graduate Guidelines were originally published in two-column format with in-line headings. I updated the format to increase readability by optimizing line length and placing greater emphasis on headings and key words.
All documents had been available only as paper copies. I made the new computer-fillable forms available online to better meet needs of students, and to increase readability and ease of data entry by faculty and staff.
I also published the English Graduate Guidelines in searchable PDF format and included a user guide to explain bookmarks and other features to new users. I published this unwieldy document in separate sections so students only needed to download the chapter that pertained to their degree program.